Customer Care

We may be able to answer your question easily by visiting our FAQs. But if you still need assistance, we're just a call, fax, email or mailbox away.

• Support Hours: Mon-Friday 8:30AM to 5:30PM EST
• By Phone (within the U.S.): 1-888-519-6683
• By Phone (international): +1-407-445-7649
• By Email: customer_care@hardrock.com

• Snail Mail: Hard Rock International, Inc.
• Attn: Customer Care
• 6100 Old Park Lane Orland, Fl 32835

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Cancel my membership

Need to cancel? Break ups are so awkward. Can you call us so we can talk about it?

• By Phone (within the U.S.): 1-888-519-6683
• By Phone (international): +1-407-445-7649